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Shipping & returns
Items purchased from our store will typically ship out within 1 business day of receiving payment. FedEX Ground or Home Delivery, fully insured, will be used for shipping instruments and large items unless an expedited shipping option is requested. Items over $100 will require a signature. Accessories and other small items will be shipped via USPS with tracking / insurance.
“Try it before you buy it”
Most store purchased items are eligible for a full refund within 30 days provided receipt of purchase (with the exception of PA / Sound Reinforcement products which can only be exchanged for another like item in that product type or returned incurring a 15% restocking fee).
Melody Music Shop reserves the right to refuse an item return if the item has play wear or is missing any original content / packaging. A 15% restocking fee will be required for any products which are not returned to us in their original, unregistered, new condition. Used gear and new amplifiers, PA, and lighting equipment will require a 15% restocking fee.
Special orders, harmonicas, kazoos, reeds, in-ear monitors and opened accessories are not eligible for exchange or refund.