With certified technicians on staff and a century + of experience between us, you can rest assured any instrument purchased from Melody Music Shop LLC was hand selected and vetted to be the best example of that instrument. All instruments $249 or more are weighed and individually photographed. Our entire store is maintained at 50% humidity year round per manufacturer’s stringent requirements. All orders are packaged carefully to ensure their safe arrival; stringed instruments will have their string tension lowered when applicable and packaged with extra precaution. If you have any special setup requests, let us know and we’ll be glad to accommodate. Melody Music Shop LLC guarantees quality products, fast shipping, and top-notch customer service!